Klinics replies to calls, WhatsApps and Instagram DMs in seconds, day and night. It answers questions from your own treatment menu, books consultations into your diary, and hands anything clinical to your team.
Patients enquire after work, then book with whichever clinic answers first. Move the sliders to see what unanswered enquiries cost your clinic.
every month, or £58,500 a year, before repeat visits.
An estimate from the figures you enter: enquiries × 4.33 weeks × conversion × first-visit value. On your demo call we work it out from your real call and message logs.
Klinics checks real availability for the right practitioner and room, holds the slot, takes a deposit where you ask for one and sends the confirmation. Your team sees the booking appear, with nothing to retype.
Evenings, weekends, bank holidays and while every practitioner is mid-treatment.
You choose the triggers. A reaction, a complication or a worried patient is flagged to your team straight away.
Trained on your prices, practitioners, aftercare and tone of voice. It sends patients to a consultation where your clinicians would.
When a slot opens, Klinics offers it to patients on your waitlist and rebooks no-shows within minutes.
Gentle, consented reminders when someone is due a top-up or hasn't been in for a while, booked straight into the diary when they reply.
Every morning: what came in overnight, what was booked, and the few patients who need a call from a human, in order of priority.
You give us your treatment menu and diary access. We do the rest, and keep tuning it every month.
We map where your enquiries arrive, what patients ask and which ones you're losing.
Treatments, prices, practitioners, aftercare and your tone of voice. You approve every script.
Your existing number, WhatsApp, Instagram, website and booking system. No new hardware.
A soft launch with daily checks, then a monthly report and tuning based on real conversations.
Patient enquiries are health data, and aesthetics advertising has strict rules. Klinics is built around both.
Prescription-only medicines are never named or promoted. Patients are guided to a consultation instead.
UK-hosted, encrypted, with a data processing agreement as standard and retention you control.
Reactivation messages go only to patients who agreed to hear from you.
It books, informs and escalates. Anything about symptoms or suitability goes to a clinician.
It introduces itself as your clinic's assistant and passes to a person whenever a patient asks.
Full transcripts and call recordings, searchable by patient, ready for audits and complaints.
| With Klinics | Reception only | Voicemail and inbox | |
|---|---|---|---|
| Evening and weekend enquiries | Answered and booked in seconds | Waiting until morning | Often lost to another clinic |
| Instagram and WhatsApp | Replied to instantly, one inbox | When someone has a minute | Piling up unread |
| Calls during treatments | Picked up on the first ring | Interrupts care or rings out | Voicemail |
| Cancellations and no-shows | Refilled from the waitlist | Rarely, if time allows | Empty chair |
| Lapsed patients | Consented reminders, automatically | Hardly ever | Never |
Anything else, ask us on your demo call.
Yes. Klinics introduces itself as your clinic's assistant and passes the conversation to a member of your team whenever a patient asks for a person.
No. It covers the times your team can't: evenings, weekends, busy clinic sessions and the messages that pile up. Your team gets fewer interruptions and a diary that's already filled in.
Yes. It answers on your existing number with a natural British voice, books appointments during the call and sends a text confirmation. You choose whether it takes every call or only overflow and out-of-hours.
We connect to the clinic systems most UK practices use, including Pabau, Phorest, Fresha, Cliniko, Dentally and Timely. If yours isn't listed, we'll check it on the demo call.
It says so, takes the patient's details and flags the conversation for your team. It never guesses about treatments, suitability or medical questions.
Aesthetics and skin clinics, private dental practices, physiotherapy, cosmetic surgery and other private clinics that take enquiries by phone and message.
A fixed monthly fee per clinic, agreed on your demo call once we know your channels and enquiry volume. Setup is done for you.
A 20-minute call. We'll show Klinics replying to the questions your patients actually send.